Gates Open Research works collaboratively with its grantees to develop and manage gateways and collections, supporting those communities in publishing a wide range of academic outputs. Gates Open Research also works closely with its Advisory Board to improve and develop the platform. Gates Open Research continues to innovate around editorial guidelines and policies, which incorporate Findable, Accessible, Interoperable, Reusable (FAIR) data principles and software availability to encourage the best open research practices. Gates Open Research is an actively contributing member of various industry organizations including COPE and OASPA, and works closely with organizations like Crossref, FAIRSharing and ORCID to move towards to a more interoperable and connected research infrastructure.

Articles submitted to Gates Open Research first undergo an editorial triaging process which assess article scope and eligibility, check for plagiarism, and assess whether the underlying data and software has been made available. Before, during and after these checks the Gates Open Research editorial team also respond to editorial enquiries and provide information to the authors on what is required in order for the full pre-publication checks to begin.

Gates Open Research in-house editorial team provide a comprehensive service that consists of a set of rigorous pre-publication checks to ensure that all the editorial policies and reporting and ethical guidelines are adhered to. This service includes in-house data and software support where the team advise and guide authors how to ensure their data is FAIR and can be accessed from the information included in the data availability statement. Upon acceptance, the production team ensure articles are made available in industry standard formats (PDF, HTML, XML) so that all content is fully text and data minable. Before an article is published, the production team provide proofs and perform quality checks on citations and references, image resolutions, any included multimedia, as well as ensuring persistent identifiers are assigned and resolve correctly.

The editorial team identify and invite expert peer reviewers, and verify any reviewer suggestions made by authors. When a review is submitted, the editorial team check the review and its accompanying peer review status and publish the reviews and names of the reviewers alongside the article. All peer review enquiries and peer review support (including helping find suitable reviewers) are managed by our in-house editorial team.

Once an article is published, Gates Open Research provides authors with detailed article-level metrics to see and measure the impact of their work. Gates Open Research ensures articles are discoverable by including content in major bibliographic indexers (e.g. PubMed, PubMed Central, MEDLINE etc.) and ensuring the content is preserved in perpetuity by archiving it through Portico. For readers, all articles can be live-tracked and easily found through customisable article alerts and feeds.

Gates Open Research has a scalable, custom-built publishing infrastructure supporting the open research publishing process including registration, submission, publication, post-publication peer review and article versioning. In addition to publishing technology, Gates Open Research has a built-in peer reviewer selector tool, technology to safeguard quality control, and an agile central management system to support our gateway and collection communities. Gates Open Research regularly innovates to make content more dynamic, interactive and reproducible. Gates Open Research also develops technology that integrates, syndicates and is interoperable with important systems that support the wider research life cycle.

Gates Open Research uses social media, digital media, monthly newsletters and blogs to promote and highlight authors work. There is also support for editorial campaigns and events to support the foundations research programs. More broadly, Gates Open Research supports the promotion and communication of the platform’s open research mission.

Gates Open Research regularly surveys authors and has a dedicated editorial service helpdesk where authors, reviewers and readers can send enquiries and/or feedback on their publishing experience. Gates Open Research welcomes open debate and discussion and supports and manages an open and transparent commenting functionality for registered users.